Track Your Delivery

Real-time tracking for complete peace of mind

Enter Your Tracking Number

You can find your tracking number in your confirmation email or SMS

Tracking numbers are typically 10-15 characters (letters and numbers)

Tracking Help

Where is my tracking number?

Your tracking number was sent to you via email and SMS when your parcel was collected. Check your confirmation messages.

No tracking updates?

If you haven't seen updates for 24 hours, contact our support team on for assistance.

Missed delivery?

Sign in to your portal to reschedule delivery, redirect to a neighbor, or arrange collection from our depot.

Need More Help?

Our customer support team is here to assist you with any delivery questions or concerns.